How it works
One requirement. The right partners. Real quotes.
ColdRun is a marketplace, not a transport company. What follows is exactly what happens on each side of it — including the parts where a person, rather than the software, makes the decision.
For businesses
Booking a refrigerated vehicle
- 1
Enter your shipment
Route, date, temperature range, product and weight, plus the pickup and delivery details. Two minutes, and only once — the same requirement reaches everybody.
- 2
Receive quotes
Matching sends it only to partners who operate in your pickup city, cover your destination, and have a vehicle whose temperature band contains your range with enough payload for your load.
- 3
Compare
Price, transit time, vehicle type and size, whether GPS and a temperature sensor are fitted, what is included, and the partner's rating from previous shipments — side by side.
- 4
Book
Accept a quote and the trip is confirmed with that partner. You get a booking number, and your pickup and delivery contacts are shared with them at that point and not before.
- 5
Track the shipment
Nine stages from vehicle assigned through to unloading, each timestamped when it actually happened. Driver name and number appear once the partner allocates one.
- 6
Receive digital POD
Receiver name, delivery timestamp, remarks and a delivery photo, stored against the booking. Downloadable whenever your accounts team needs it.
For transport partners
Getting work for vehicles you already own
- 1
Register your business
Company details, GST, PAN, business address and bank account. Then the cities you actually operate in — that is what decides which work reaches you.
- 2
Get verified
Upload your PAN, GST certificate and a cancelled cheque. A person reviews them. You are not marked verified because you filled in a form.
- 3
Add vehicles
Each vehicle's payload, body size, the temperature range it can genuinely hold, whether GPS and a sensor are fitted, and the insurance, fitness and PUC expiry dates.
- 4
Receive requirements
Only trips your vehicles can legally and physically do. You see the cities, load, temperature and date — customer addresses and phone numbers stay protected until you win the job.
- 5
Quote or decline
Send a price with your own terms: tolls, loading, unloading, waiting charges, transit time and how long the quote stands. Or decline in one tap.
- 6
Run the trip and get paid
Update status and upload proof of delivery from your phone. Settlement is tracked separately from what the customer is billed, so you always know what is due.
Straight answers
Things worth knowing before you start
Why does it say 'Request Quotes' rather than 'Book Now'?
Because at that point no transporter has confirmed anything. An instant-booking button would be a promise the marketplace cannot keep until a partner has actually accepted. Once a quote is accepted, the trip is genuinely confirmed with that partner.
How is the price made up?
The transporter names their freight. ColdRun adds a platform fee, and you see one all-inclusive figure valid until the date on the quote. No charges appear after you accept.
What does 'verified' actually mean?
GST, PAN, bank account and business address collected, documents uploaded, and a person reviewing them before approval. Vehicle insurance, fitness and PUC expiry dates are recorded, and a vehicle whose insurance or fitness has lapsed is not offered new work.
Can you show live temperature?
Only where the assigned vehicle has a sensor fitted. If it does not, the shipment page says so plainly rather than showing an empty chart. Ask for temperature monitoring on your requirement and quotes narrow to vehicles that have the hardware.
Does ColdRun own any vehicles?
No. No vehicles, no drivers, no warehouses, no cold storage. Every shipment is carried by an independent transport business, and the platform's job is to connect you with the right one.